mobile voice conference

The maturing of speech and natural language technology is changing user expectations of the ease of interacting with increasing numbers of devices, applications, services, and features - “digital overload.” Mobile devices make this intuitive connection with computers always available. The Mobile Voice Conference is dedicated to helping companies understand how they can best improve internal efficiencies and/or engage customers using this technology.

Major conference themes:

mobile voice conference
  • The current state of speech recognition, speech synthesis, and natural language understanding technology - What it can and can’t do, and what to expect as the technology evolves
  • The impact of the competition between the general personal assistants on user expectations
  • Using speech and natural language interaction in call centers
  • Enterprise Personal/Virtual Assistants within the company, supporting and integrating enterprise applications and communications
  • Company-specific Personal/Virtual Assistants that face the customer, for customer service, technical support, product information, sales, and branding/advertising
  • How to create voice and natural-language applications—tools, templates, vendors, best practices, examples of deployed systems, and more
  • Making the most of multimodal interaction
  • Trends in devices using speech technology: Mobile phones, tablets, PCs, TVs, home systems, wearables, and more
  • Key application areas and application trends