Speech as part of the mobile user experience

Presented by   Applied Voice Input/Output Society (AVIOS)
Bill Meisel’s TMA Associates

Mobile phones and devices are increasingly automated assistants for many functions. Automated voice dialog with the phone, often integrated with visual feedback, allow use of the device in many circumstances when vision or handling are impeded. Even when touch options are available, just asking for what you want can make using the small devices easier and hands-free.

While smartphones have grown significantly in both processing and display capability, their small size has prevented a comparable growth in keyboard capability.  These facts combine to stimulate significant growth in the use of speech recognition as a primary input medium. Voice interactions are available both through the data channel on smartphones and the ubiquitous voice channel on every phone.

The friendly, reliable, and flexible integration of voice interaction that users are experiencing on mobile phones is changing the perception of speech recognition and other speech technologies. If your business is impacted by these changes, or you want to take advantage of this trend to improve your business, this focused conference is the place to be. The quality of talks and networking typical of AVIOS conferences is a highlight of Mobile Voice 2011.

Deep and reliable content
How companies are using speech in addressing mobile device proliferation
Integrating speech into the user interface
Applications and services
Sources of technology, tools, platforms, and advice
What speech technology can and can’t do
Technology: Speech recognition, text-to-speech synthesis, speaker authentication, voice search, speech analytics
Best practices
“Conversational marketing” and “voice sites”
Contact centers in the mobile era

Interact with vendors
Demonstration Derby
One-on-one “Tabletop” discussions
Sponsor literature distribution

Notes on Mobile Voice 2010 (held April 2010)