Preliminary program (Subject to change)
Monday, April 11
7:00 - 8:00 AM Continental Breakfast
8:00 - 8:45 AM Keynote panel: The role of the Language User Interface in easing the use of digital technology
Moderator: K.W. (Bill) Scholz, President, AVIOS, and President, NewSpeech
Jay Wilpon, SVP Natural Language Research, Interactions
Todd Mozer, CEO, Sensory
Nick Landry, Senior Technical Evangelist, Microsoft
Track 1: Trends and applications Track 2: Getting it done 
9:00 - 9:45 AM How language can make digital technology more accessible to all Building natural language and cognitive solutions
Moderator: James Larson, Vice President, Larson Technical Services Moderator: Alexander Rudnicky, Research Professor, School of Computer Science, Carnegie Mellon University
Google Accessibility - the Goals, the Challenges, and the Role of Speech Technologies - Sara Basson, Accessibility Evangelist, Google Natural Language Understanding on Low-End Embedded Platforms - Kashif Kahn, CEO, Sage Senses
Speech Recognition Game Apps for Children with Severe Autism and Speech Impairments - Nea Hanscomb, Founder, Appropo Software LLC Watson Developer Cloud: A Platform for Cognitive Solutions - David Nahamoo, Speech CTO & Strategist, IBM Research
10:00 - 10:45 AM Specialized digital assistants: Experts in their domain Speaker authentication: Security and personalization
Moderator: Phil Shinn, CTO, SpeechPro Moderator: Lorin Wilde, CTO, Wilder Communications
The Rise of Intelligent Virtual Assistants - Phil Gray, EVP, Business Development, Interactions Voice Biometrics in Multichannel Customer Access - Jakub Gałka, R&D Director, VoicePIN.com
How to Improve 12% of Your Life - Roberto Sicconi, CTO, TeleLingo Speaker Authentication: Biometrics and Security - Locke Chastaine, Dir. of Licensing & Corporate Counsel, Sensory
11:00 - 12:00 AM Call centers: Automation with natural language Integrating voice and visual interaction
Moderator: Bruce Balentine, EVP and Chief Scientist, Enterprise Integration Group Moderator: Marie Meteer, Associate Professor, Brandeis University
Using Artificial Intelligence, Natural Language, and Speech Recognition to Engage Customers - Wayne Scholar, CTO, GetAbby Combining Voice and Visual Interfaces in Conversational Applications - Raj Tumulari, President, Openstream
The Impact of AI Advances on the Customer Experience - Tom Lewis, CEO, Smart Action Company A Conversational, Multi-modal Virtual Personal Assistant - Edgar Kalns, Director of Platforms, SRI International
Customer Experience Management Multi-channel Solution - Pranav Patel, Vice President, Product Engineering, West Interactive 
12:00 - 1:15 PM Lunch
1:15 - 2:00 PM Keynote panel: Making the Language User Interface work for you and your customers
Moderator: William Meisel, President, TMA Associates
Dan Bagley, CEO, Cepstral
Jeff Adams, CEO, Cobalt Speech & Language
Alok Kulkarni, CEO, Cyara Solutions
2:15 - 3:15 PM Specialized digital assistants: Intuitive engagement Making conversational solutions work
Moderator: Mark Anikst, Director, SR and NLP, Mobile Applications, NantMobile Moderator: Jay Wilpon, SVP Natural Language Research, Interactions
Building Windows 10 Universal Apps with Speech and Cortana - Nick Landry, Senior Technical Evangelist, Microsoft Predicting Conversational Moves via Contextual Semantic Trajectories - Emmett Coin, CEO/Industrial Poet, ejTalk
Creating Specialized Digital Assistants: The Process and Resources - William Meisel, President, TMA Associates Adapting Speech Technology to Fit Your Application - Jeff Adams, CEO, Cobalt Speech & Language
3:30 - 4:15 PM Enterprise applications and the Language User Interface Creative options in delivering natural interaction
Moderator: Nava Shaked, CEO, BBT and Holon Institute of Technology affiliation Moderator: Roberto Pieraccini, Director of Advanced Conversational Technologies, Jibo
The Roadblocks to Enterprise Adoption of Speech Technology - Robert Harris, President, Communications Advantage Inc. Speech and Mozilla - Andre Natal, Speech Engineer, Mozilla
Document Everything. With Voice. - Jeremy Foster, Chief Marketing Officer, NoteVault SoundAlike, A Fast Shortcut to Voice Conversion - Fathy Yassa, Speech Conversion and Adaptation, Speech Morphing, Inc.
4:30 - 5:30 PM Creating efficiencies in the workplace with language technology Approaches to speech and natural language processing
Moderator: Dan Bagley, CEO, Cepstral Moderator: Thomas Schalk, Vice President, Voice Technology, SiriusXM
Bringing Together Wearable Devices and Speech Technology in the Retail Environment - Jesse Montgomery, Sr. Speech Scientist, Theatro Solving the Duality of Natural Language Processing with MLNLP, Multi-layer Natural Language Processing - Kathy Brown, VP, Speech Sciences and Chief Data Scientist, [24]7
Intelligent Mobile Apps in the Enterprise - Vinay Dwivedi, Director of Product, Sapho Statistical vs Semantic Natural Language Interpretation: Pros and Cons - Brian Garr, Chief Revenue Officer, SILVIA
5:30 - 7:00 PM Welcome Reception
Tuesday, April 12
7:00 - 8:00 AM

Continental Breakfast
8:00 - 8:45 AM




Keynote: How Mobility Drives Natural Language Technology: Present and Future Tools and Capabilities - Amy Neustein, Editor in Chief, International Journal of Speech Technology
As mobile technology climbs at a meteoric pace, so does the demand for natural language as the preferred user-interface. The reasons for this range from the... READ MORE

As mobile technology climbs at a meteoric pace, so does the demand for natural language as the preferred user-interface. The reasons for this range from the obvious difficulties in navigating the small screens of smartphones when on-the-go to the even smaller screens of wearable computing devices, such as smart wristwatches, or the manifold devices that comprise the burgeoning Internet of Things. There are also some very practical real-world limitations when using mobile devices in other kinds of settings: a surgeon, for example, when engaged in a life-saving medical procedure cannot leave the sterile field at that moment to make tactile contact with the cyber-physical agent, yet they must communicate important directives to the medical-service robot. Or, for that matter, the companion robot that assists a visually impaired shopper make proper food selections from the shelves cannot rely on typed input from its user. In all these cases, and in many, many more, natural language must supersede keystrokes and swipes.
Against this sanguine picture of the need for natural language to power mobility, is the stark reality of its limitations. At present, since most APIs for natural language systems are proprietary they remain closed to other developers, thereby forcing them to create a natural language user-interface for any application on their own. However, there are two open standards, Extensible Multimodal Annotation (EMMA) and Multimodal Architecture and Interfaces (MMI), developed by the World Wide Web Consortium (W3C), which hold great promise for providing a uniform interface between natural language systems and other runtime. This will streamline the process of integrating natural language into a host of other applications and move the technology forward at a much faster pace. And, perhaps with this kind of assiduous effort and a strong commitment to make natural language systems an indispensable part of mobility we will finally attain what IBM has referred to as “super-human speech recognition”? Why shouldn’t we, since machines are not plagued by short-term memory problems or by the other disadvantages of living systems whose parts are collocated when machines can be anywhere at any time and in multiple places simultaneously. Perhaps in the precarious post 9/11 world in which we live “super-human” natural language capabilities on mobile devices may in fact be the only answer.

Amy Neustein, Ph.D. is Editor-in-Chief of the International Journal of Speech Technology since 2008. She is also Series Editor of SpringerBreifs in Speech Technology and Series Editor of De Gruyter’s Speech Technology and Text Mining in Medicine and Health Care. She has authored over 40 scholarly articles and has authored/edited eight academic treatises covering topics on mobile speech, advanced speech recognition, natural language understanding, speech-enabled robotics in health care, text mining of web-based medical content, forensic speaker recognition, and socio-legal analyses of failed government institutions. She is a member of MIR (Machine Intelligence Research) Labs since 2010 and is the recipient of the Information Technology: Next Generations (Medical Informatics) Award. Her work on Sequence Package Analysis, a new natural language understanding method, which captures the nuances of language and the subtleties of emotions, has been successfully peer reviewed and cited in the literature a number of times. She is the Founder and CEO of Linguistic Technology Systems, Inc., located in Fort Lee, NJ.

Track 1: Trends and applications Track 2: Getting it done
9:00 - 9:45 AM Voice technology creating market opportunities Automating a conversation: Approaches to a full dialog
Moderator: Sara Basson, Accessibility Evangelist, Google Moderator: Nancy Jamison, Principal, Jamison Consulting
Conversational Toys and Devices - Amy Stapleton, Analyst, Intelligent Factors Assessing Dialog Management Systems: Metrics for Evaluation - Karl W. Scholz, President, NewSpeech, LLC
Dynamic of E-commerce in the Era of Voice Intelligence - Anil Yadav, Senior Technical Manager, Samsung Electronics America LUI 2.0: Next steps in the Language User Interface - Deborah Dahl, Principal, Conversational Technologies
10:00 - 10:45 AM The ultimate mobile device: The automobile user interface Options with virtual assistants
Moderator: K.W. (Bill) Scholz, President, AVIOS, and President, NewSpeech Moderator: William Meisel, President, TMA Associates
Speech Interfaces in the Car - Thomas Schalk, Vice President, Voice Technology, SiriusXM Personal Virtual Assistants Are Not Enough? - Paul Heirendt, Founder & CEO, TradeHarbor, Inc.
Optimizing Multimodal Interfaces for Speech Systems in the Automobile - Lisa Falkson, Senior VUI/UX Designer, CloudCar The Evolution of Voicemail - Alex Quilici, Chief Executive Officer, YouMail
11:00 - 12:00 AM Case studies: Efficiency through voice interaction Technologies supporting the Language User Interface
Moderator: Marie Meteer, Associate Professor, Brandeis University Moderator: Ben Reaves, Engineering manager, Speech Morphing
How a Voice-enabled, Virtual Assistant Improved Care Delivery, Physician Workflow Across a Network of Long-term Acute Care Facilities - Reid Coleman, MD, Chief Medical Information Officer for Evidence-Based Medicine, Nuance Communications Technical Difficulties with Voice Recognition Addressed - Michael Farino, Marketing Director, Sensory
The Future of Food: Voice Capture in Agriculture - Bruce Rasa, CEO & Founder, AgVoice, and Bruce Balentine, EVP & Chief Scientist, EIG Labs Digital Overload: What to Do About It - James Larson, Larson Technical Services
12:00 - 1:15 PM Lunch
1:15 - 2:00 PM Major trends in conversational applications Things you need to know!
Moderator: Moderator: Lorin Wilde, CTO, Wilder Communications Moderator: Patti Price, Principal, PPRICE Speech and Language Technology Consulting
Multimodal conversational  agents - Nava Shaked,CEO, BBT and Holon Institute of Technology affiliation The Effect of the Alice Supreme Court Ruling Re Computer-implemented Patents on Speech Patents - Jordan Cohen, Principal, Spelamode
The Lifecycle of a Natural Language Interface - Sonja Petrović Lundberg, R&D Engineer, Artificial Solutions The Critical Role of Testing in the Customer Experience Innovation Lifecycle - Phil Shinn, CTO, SpeechPro
2:15 - 3:15 PM Case studies: Conversational apps Key supporting technology
Moderator: Jordan Cohen, Principal, Spelamode Moderator: Hollis Chin, VP Corporate Marketing, [24]7
X1 Voice Remote - The First Year - Jeanine Heck, Executive Director, Product Management, Comcast What to Look for in Text-to-speech Technology - Dan Bagley, CEO, Cepstral
Grow with Voice - Sunil Vemuri, Product Manager, Google Why We Don’t Talk Anymore: How Natural Language Delivers the Intimacy to Bring Customers Closer - Andy Peart, CMO, Artificial Solutions
3:30 - 4:15 PM Improving healthcare with digital assistants Talking to things: Usability through language
Moderator: William Meisel, President, TMA Associates Moderator: Ahmed Bouzid, Co-founder & President: The Ubiquitous Voice Society
22otters: A Targeted, Customizable, Intelligent Personal Assistant for Patient Care - Charles Jankowski, Director, Speech and Natural Language & Ann Thyme-Gobbel, Director of User Research & Multimodal Design, 22otters The Language User Interface to the Internet of Things: Tools, Standards and Resources - Deborah Dahl, Principal, Conversational Technologies
Conversations with a Virtual Nurse Makes Patients Healthier and Happier - Cathy Pearl, Director of User Experience, Sense.ly Social Robots:  Challenges and Solutions - Roberto Pieraccini, Director of Advanced Conversational Technologies, Jibo
4:30 - 5:30 PM Practical considerations in building voice assistants Building natural language applications
Moderator: Hollis Chin, VP Corporate Marketing, [24]7 Moderator: Alexander Rudnicky, Research Professor, School of Computer Science, Carnegie Mellon University
Talking Computers as Sales Agents - Jeh Daruvala, Founder/CEO, Yactraq Online Inc. Natural Language for Developers - beyond declaring User Intents - Wolf Paulus, Engineer, Intuit
Voice Assistant Adoption & Attitudes - Sam Vasisht, CMO, MindMeld Driving Natural Language Interaction Using Knowledge Representation - William Meisel, President, TMA Associates